Carpet Galleria
Refund Policy
Conditions the product must be valid for return
-
Do not open the seal, item with opened seal is not valid to return.
-
Product is valid to return within 2 days only from the date of purchase. (i.e. valid till Tuesday only if purchased on Monday).
-
Delivery charge is not refundable.Purchases above AED 500 are only eligible for store credits with above conditions fullfilled.
​
It is important to remember that once the seal of a product is opened, it is no longer valid for return. This policy is in place to ensure the quality and integrity of our products. Additionally, please note that items are only valid for return within 2 days from the date of purchase. This means that if you purchased an item on Monday, it must be returned by Tuesday to be eligible for a refund. Please keep in mind that delivery charges are non-refundable. We appreciate your understanding and cooperation in following these guidelines. Thank you for choosing our products.